Last Modified: 06/11/2024
At Node9, we are committed to protecting the privacy and security of our users' data. This privacy policy outlines what information we collect, how we use it, and your rights regarding your personal data. By using our services, you agree to this Privacy Policy.
The services are operated by Node9, a company based in New South Wales, Australia. As such, Node9 adheres to Australian privacy laws and applicable global standards, including the General Data Protection Regulation (GDPR) for users in the European Union.
Our approach is to collect as little information as possible to provide you with a private user experience.
We may use anonymized, self-hosted analytics tools to understand user behavior on our website. Data collected through these analytics is stored locally and does not include identifiable information such as IP addresses.
When creating an account with Node9, you may provide:
We also use human verification methods to prevent spam accounts and ensure account security. Any data provided during this process is stored temporarily and in a hashed format where possible.
Node9 offers a referral program. If you were referred to Node9, your subscription may be attributed to the referrer. Node9 may communicate with third-party referral platforms for this purpose.
Node9 may use account data to detect abusive or fraudulent use of our services. This is to protect Node9’s systems and maintain service integrity.
Node9 does not keep permanent IP logs by default. However, IP addresses may be temporarily logged to prevent abuse, such as spam or attacks on our systems. If account activity violates our Terms of Service, an IP log may be retained as necessary to address the violation.
Your communications with Node9, including support requests, may be stored to help improve our services. We may rely on third-party providers for support and customer interactions. Any data shared with these providers is limited to the purpose of resolving your requests.
Node9 may use your email address to send you account-related information, such as updates, security alerts, or promotional offers. You can manage your communication preferences in your account settings or by following unsubscribe instructions in our emails.
Node9 uses third-party payment processors like Stripe and PayPal to handle payments. For payment processing, only necessary data is shared. Node9 does not store full payment details; instead, only essential information, such as transaction records and the last four digits of credit cards, is retained for record-keeping purposes.
To provide our services, Node9 relies on data processors who handle limited information for specific purposes, such as payment processing and customer support. These processors adhere to data privacy regulations and contractual agreements to safeguard user data.
Node9 only discloses data if legally obligated by Australian authorities. If we receive a request for data disclosure, we evaluate its validity and comply only when required. Node9 does not provide decrypted copies of encrypted content.
As a Node9 user, you have the right to access, modify, and delete your personal data through your account interface. In case of an account suspension, contact our support team to exercise your data rights.
Node9 reserves the right to review and change this Privacy Policy. We recommend regularly reviewing the policy to stay informed. Continued use of our services after updates implies consent to the revised policy.
If you have questions about our privacy practices, please contact us at [email protected].